terms and conditions

Placing Your Order:

To place your order please visit our online shop, click on the product or products you need and this will add them to your cart.

Once you have finished shopping, click on the “checkout” button and enter the address you would like your products delivered to.

Make your payment through Paypal’s secure sever and your invoice will be emailed to the address you used. 

Order Delivery:

Deliveries will be delivered by a courier. 

Delivery is restricted to the United Kingdom unless you contact us by e-mail to request otherwise. 

All deliveries must be checked and signed for and you should keep you’re your receipt. 

We endeavor to honour our delivery time of 72 hours, and we do everything we can to meet delivery times. 

Delivery times may be affected by factors beyond our control and therefore cannot be guaranteed.


All discrepancies and damages must be reported within 3 working days. 

Please contact us before returning goods, all returned goods should be packaged as they were received at the time of delivery. 

You will be responsible for return postage unless the product is defective through no fault of yours. 

We reserve the right not to refund items that are returned in unusable or unsellable condition.

Invoice Terms:

Invoice terms strictly 30 days, unless prior arrangements have been applied on agreement on orders. 

The minimum order value is £75.00 to guarantee free delivery. 

Orders under £75.00 will be charged at £8.00 plus VAT for delivery.

Discounts can be offered on multiply core line purchases, please contact us direct and we can advise of discounts available.

Contact Sambella Coffee

Email: Contact Us

Tel/Fax: 01246 250872

Mobile: 07786 987211

Address: 26 Bloomery Way
Clay Cross, Chesterfield,
S45 9FD

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